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Academy of Technical and Art Applied Studies

School of Electrical and Computer Engineering

Business Communication Course code: 171407 | 6 ECTS credits

Basic information
Level of Studies: Undergraduate applied studies
Year of Study: 2
Semester: 4
Requirements: Passed exam and other provisions in accordance with the school's statute / rules
Goal: Introducing students with research and issues that open up the psychology of communication, as well as understanding the key topics of social psychology, with the ability to develop the skills for the creative application of acquired psychological knowledge in a professional environment.
Outcome: Students are expected to be able, at the end of the course, to understand key communication models and assumptions, to understand the principles and mechanisms that combine different aspects of its application in a business environment.
Contents of the course
Theoretical instruction:
  1. Communication models,
  2. Five golden rules,
  3. Verbal communication,
  4. Nonverbal communication,
  5. Nonverbal communication,
  6. Active listening and messages,
  7. Conflict resolution, psychology of negotiation,
  8. Mediation, heavy client,
  9. Games that business people play,
  10. Power games and psychological aikido,
  11. Timski rad,
  12. Group creativity,
  13. Stress and syndrome combustion,
  14. Models of business meeting
  15. Business Bonton.
Practical instruction (Problem solving sessions/Lab work/Practical training):
Textbooks and References
  1. Mandić, T. Komunikologija-Psihologija Komunikacija. Beograd: KLIO, 2001
  2. Kostić, L.Komunikologija sa poslovnom komunikacijom. Beograd: VIŠER, 2011
Number of active classes (weekly)
Lectures: 2
Practical classes: 3
Other types of classes: 0
Grading (maximum number of points: 100)
Pre-exam obligations
activities during lectures
activities on practial excersises
seminary work
Final exam
Written exam
Oral exam
Course presentation (1)

Rezultati ispita/ junski rok

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